Mapping potential risk factors in developing burnout syndrome between physicians and registered nurses suffering from an aggression in Italian Emergency departments

Elsa Vitale 1, Roberto Lupo 2, Antonino Calabrò 3, Michele Cornacchia 4, Luana Conte 5, Daniele Marchisio 6, Cosimo Caldararo 7, Maicol Carvello 8, Maria Chiara Carriero 9

1 Mental Health Center, Local Health Authority Bari, Italy; 2 San Giuseppe da Copertino Hospital, Copertino, Lecce, Italy; 3 Nuovo Ospedale degli Infermi Hospital, Biella, Italy; 4 Social welfare residence San Raffale, Campi Salentina, Lecce, Italy; 5 Laboratory of Interdisciplinary Research Applied to Medicine (DReAM), University of Salento ans ASL (Local Health Authority) Lecce (Le), Italy; Laboratory of Biomedical Physics and Environment, Department of Mathematics and Physics “E. De Giorgi”, University of Salento, Lecce, Italy; 6 Presidente nazionale “Gruppo Formazione Triage (G.F.T); 7 University of Bari, Italy; 8 Brisighella Community Hospital, Local Health Authority Romagna, Italy; 9 Santa Chiara Institute, Rome, Italy

DOI 10.36148/2284-0249-425


Violence in the workplace is a problem that affects countries around the world. The present study aimed to evaluate potential risk factors in the development of burnout syndrome in physicians and registered nurses belonging to the Italian Emergency Medicine Departments.


An online survey was conducted from August to February 2021, that explored: workplace safety job satisfaction and burnout levels in: emotional exhaustion (E.E.), depersonalization (D.) and personal accomplishment (P.A.) sub dimensions, in nurses and physicians belonging to Italian Emergency Departments. 


222 healthcare workers were recruited among physicians and registered nurses. Of these, 191(86%) suffered from an aggression and 83(37.4%) perceived their own work environments as unsafe. Burnout levels indicated that: more healthcare workers were in E.E. (36.9%), in severe D. (52.3%) and P.A. (40.5%) conditions. Sex for E.E. (p = .034), shift work for P.A. (p = .012), suffered aggression for both D. (p = .029) and P.A. (p = .043) and job satisfaction both for D. (p = .004) and P.A. (p = .002) might be considered as potential risk factors in developing burnout syndrome. 

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